Your Questions Answered About Tooltech Australia’s Premium Tools and Services
Welcome to the Tooltech Australia FAQ page, where we answer your most common questions about our range of premium tools, toolbelts, and accessories. Whether you’re curious about shipping, product availability, or our return policy, you’ll find all the information you need right here. We’re committed to providing professional tradespeople with the best service and support, so explore our FAQs to get quick answers and make the most of your shopping experience with Tooltech Australia.
General Questions
What brands does Tooltech Australia stock?
We are proud to be an authorized retailer for a range of premium tool brands, including Badger Toolbelts, Diamondback Toolbelts, Hultafors, Mufftech, TrigJig, and more. You can trust that all products purchased through Tooltech Australia are genuine and backed by the manufacturers' warranties.
How do I determine my tool belt size?
Sizing varies by brand. For Badger and Diamondback Toolbelts, it's crucial not to base your choice on your pants size. Instead, measure your waist where you plan to wear the belt and refer to the specific brand's sizing guide for the best fit.
Can I customize my tool belt setup?
Yes! Brands like Diamondback Toolbelts and Badger Toolbelts offer extensive customisation options. You can choose your belt, pouches, and accessories to create a setup that fits your specific needs.
Do you offer left-handed tool belt options?
Both Badger and Diamondback Toolbelts provide left-handed options. For Badger, left-hand versions are available in select models and only in Gunmetal Grey. Diamondback allows you to configure a left-handed setup with their modular system.
What is your return policy?
Items can be returned if unused and in their original packaging. Return shipping costs are the responsibility of the customer. For more details, visit our shipping and returns page
How do I track my order?
Once your order is dispatched, you'll receive a tracking number via email. You can use this to track the delivery status of your order.
Do you ship internationally?
Currently, we only ship within Australia. For customers outside of Australia, please check the authorised resellers listed on the specific brand pages.
Brand-Specific FAQs
Badger Toolbelts
Can I use my pants size to figure out my belt size?
No, please measure your waist where you intend to wear the belt and refer to Badger's sizing guide.
Do you have left-hand options?
Yes, we stock left-hand versions of the Carpenter and Trimmer belts in Gunmetal Grey.
Is there a warranty on Badger Toolbelts?
Yes, please visit the Badger Toolbelts Warranty & Repair page for details.
Diamondback Toolbelts
Can I customise my tool belt system?
Absolutely. Diamondback offers a modular system that allows for extensive customization using belts, pouches, and accessories.
What sizes are available for Diamondback belts?
Diamondback belts are available in sizes XS to XXXL. Please refer to their sizing guide for accurate measurements.
Can I get a left-handed set?
Yes, all Diamondback pouches are available in left-handed configurations.
How do I attach my pouches?
Attaching pouches is easy. Please refer to the brand's Attaching Pouches Video
Is there a guarantee on Diamondback products?
Yes, Diamondback products come with a 5-year guarantee on workmanship.
Mufftech
How do I contact Mufftech?
You can reach Mufftech via email at sales@mufftech.co.nz, or through their social media channels.
Does Mufftech offer a warranty?
Yes, Mufftech Bluetooth Earmuffs come with a 12-month limited warranty. Additional parts like mounting brackets have a 3-month warranty.
How do I connect Mufftech Earmuffs via Bluetooth?
Power on the earmuffs and ensure your device is scanning for Bluetooth devices. Select "Mufftech" to connect. For detailed instructions, visit our support page.
TrigJig
Where are TrigJig tools made?
TrigJig tools are designed, engineered, and assembled in Nottinghamshire, England. Most components are manufactured in-house.